Shipping Policy

At Pick and Ponder, we take pride in delivering your orders on time through our partner, Printify. This shipping policy outlines everything you need to know, from order processing to delivery. For additional details, you can always refer to Printify’s Shipping Policy.

Shipping Timeframes

After you place an order, production starts immediately and typically takes 2-7 business days. Once production is complete, your order will be shipped. You can expect:

  • Domestic Shipping (US): Delivery within 5-10 business days.
  • International Shipping: Arrival within 10-30 business days, depending on your country’s customs process. You can find more details in Printify’s International Shipping Guidelines.

Shipping Costs

During checkout, shipping costs are calculated based on your delivery location and the size of your order. If you need more information about these costs, visit Printify Shipping Rates.

Tracking Your Order

As soon as your order ships, you’ll receive an email with a tracking number. This allows you to monitor your package from dispatch to delivery. Alternatively, you can check the status on our Order Tracking Page.

International Orders & Customs

When placing international orders, you might encounter customs duties or import fees based on your country’s regulations. These charges are your responsibility. For more information, please refer to Printify’s Customs and Duties Policy.

Handling Shipping Issues

If any shipping problems arise, please reach out to us. You can visit our Help Center or contact us directly at [email protected]. You can also visit Printify Shipping FAQs for frequently asked questions about shipping.

Returns & Refunds

Because all of our products are custom-made, we cannot accept returns for incorrect sizes or changes of mind. However, if your order has a printing error or a similar issue, we will gladly correct it. Please review our Return Policyfor more details.


Our Promise

At Pick and Ponder, we aim to ensure that your products arrive promptly and in excellent condition. Our shipping policy is designed to provide transparency and peace of mind throughout the delivery process. Should you have any questions, feel free to reach out to our team.

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