Shipping Policy

At Pick and Ponder, we take pride in delivering your orders on time through our partner, Printify. This shipping policy outlines everything you need to know, from order processing to delivery. For additional details, you can always refer to Printify’s Shipping.

We are committed to delivering your order promptly and efficiently. Production and shipping times may vary depending on the item and our trusted production partners, Monster Digital and Swift Pod. Below are the details you need to know before placing your order.

Production and Shipping Times

• Production Times: Most items are produced within 1–3 business days.
• Shipping Times: Economy Shipping: 4–8 business days
  • Standard Shipping: 2–5 business days
  • Express Shipping: 2–3 business days (available for limited variants)

Shipping Rates by Product

T-Shirts (Gildan 5000 & Bella+Canvas 3001)
Production Partners: Monster Digital & Swift Pod

• Economy Shipping: $3.99 (first item), $2.09 (additional item)
• Standard Shipping: $4.75 (first item), $2.40 (additional item)
• Express Shipping: $7.99 (first item), $2.40 (additional item)

Sweatshirts (Gildan 18000 & Gildan 18500)
Production Partners: Monster Digital & Swift Pod

• Economy Shipping: $7.39 (first item), $2.09 (additional item)
• Standard Shipping: $8.49 (first item), $2.09 (additional item)                        

• We keep shipping simple with flat rates:

  • $5.00 for t-shirts
  • $8.00 for hoodies and sweatshirts
    If your order includes items from both categories, the shipping rate will reflect the highest flat rate in your cart.”

     

  • We offer the following shipping options for your convenience:

    • Flat-Rate Shipping: $5.00 for t-shirts and $8.00 for hoodies and sweatshirts.
    • Free Shipping: Enjoy free shipping on orders of $75.00 or more!

    How Free Shipping Works:
    If your order qualifies for free shipping, the option will appear at checkout. Simply select “Free Shipping” to waive the shipping fee before completing your purchase.

Additional Information

• Orders containing items from both Monster Digital and Swift Pod may ship separately and arrive at different times.
• Shipping rates and times for other items will be provided at checkout or on the product page.
• If you have any questions, please email us at [email protected].

Thank you for shopping with Pick and Ponder!

During checkout, shipping costs are calculated based on your delivery location and the size of your order.

Tracking Your Order

As soon as your order ships, you’ll receive an email with a tracking number. This allows you to monitor your package from dispatch to delivery.

International Orders & Customs

When placing international orders, you might encounter customs duties or import fees based on your country’s regulations. These charges are your responsibility. For more information, please refer to Printify’s Customs and Duties Policy.

Handling Shipping Issues

If any shipping problems arise, please reach out to us. You can visit our Help Center or contact us directly at [email protected]. You can also visit Printify Shipping for frequently asked questions about shipping.

Returns & Refunds

Because all of our products are custom-made, we cannot accept returns for incorrect sizes or changes of mind. However, if your order has a printing error or a similar issue, we will gladly correct it. Please review our Return Policy for more details.

Our Promise

At Pick and Ponder, we aim to ensure that your products arrive promptly and in excellent condition. Our shipping policy is designed to provide transparency and peace of mind throughout the delivery process. Should you have any questions, feel free to reach out to our team.